1. If you use The Big Fundraiser, The Invitation Book or Invitation Diners Card websites (www.thebigfundraiser.co.uk, www.invitationbook.co.uk and www.invitationdinerscard.co.uk ) (the "Websites") you agree to be bound by these terms and conditions.
2. Definitions
In these terms and conditions, "we" and "us" means The Invitation Book, Invitation Diners Card and The Big Fundraiser which are trading names of Community Fundraising Media Limited (company number: 04891980), whose registered office is at Third Floor, The Tobacco Factory, Raleigh Road, Southville, Bristol BS3 1TF.
3. Formation of agreement
3.1 An agreement for us to sell you The Invitation Book or membership to the Invitation Diners Card is made on the basis of these terms and conditions when we accept your order for The Invitation Book or Invitation Diners Card Directory through either of the Websites. (This agreement between us is referred to in these terms and conditions as this "agreement".)
3.2 The description of The Invitation Book and the Invitation Diners Card, price, currency, VAT, insurance and delivery costs are set out in the order pages.
3.3 Use of all offers on the Websites and contained in The Invitation Book including, for the avoidance of doubt, the Membership Card and Invitation Diners Card are subject to the Customer Rules of Use at Annex A of these terms and conditions.
4. Orders
4.1 Orders shall be accepted at our sole discretion but are normally accepted if The Invitation Book or the Invitation Diners Card is available, the order reflects current pricing, you are based in a country to which we are currently able to sell and your credit or account card is authorised for the transaction.
4.2 The price quoted to you at the time we confirm your order shall remain valid for 14 days from that time. If the price has increased in between the expiry of that period and the delivery date, we will first confirm with you by e-mail that the new price is acceptable before continuing.
4.3 When paying quarterly, you are committed to a full 12 months membership. You may not cancel your membership until all four quarterly subscriptions have been paid in full.
5. Acceptance of your order
We will confirm receipt and acceptance of your order through our automatic screen confirmation of the order. If you provide your e-mail address we will also follow this up with a confirmatory e-mail.
6. Delivery Dates
Unless we specify otherwise, delivery dates will always be within 14 days. However, all delivery dates are given only for general guidance and we will not be held liable in any way for late delivery of The Invitation Book or Invitation Diners Card.
7. Method/Failed Delivery
We shall attempt to deliver The Invitation Book or Invitation Diners Card to the address you specify for delivery, or if none, to the credit card address you supply. It is important that these addresses supplied by you to us are accurate. We do not accept any liability for any failure of delivery which is due to incorrect information supplied by you.
8. Right to cancel / return goods
8.1 You have the right to cancel any contract within fourteen days from the date of delivery if we have already delivered your copy of The Invitation Book or Invitation Diners Card.
8.2 The cancellation notice should be sent by e-mail to us at orders@invitationbook.co.uk and must state your name and your order number. You must send this email from the email you entered during the sales process.
8.3 You must return The Invitation Book unused with all packaging intact and in the same condition as when it was sent out. Both The Invitation Book and Membership Card and Invitaiton Diners Card must be returned within Thirty days by registered post to the following address: Third Floor, The Tobacco Factory, Raleigh Road, Southville, Bristol BS3 1TF.
8.4 You are responsible for the cost of returning The Invitation Book or Invitation Diners Card Directory and the risk of damage to the books in transit. If The Invitation Book or Invitation Diners Card Directory is damaged in transit we reserve the right to refuse a refund and it will be your responsibility to seek compensation from the carrier.
8.5 Once we have received the returned book and card and are satisfied that you have complied with the above clauses we will send you confirmation by e-mail that the return of the Book and card has been accepted and will immediately make a refund of the contract price to your debit or credit card used to purchase the goods.
9. Replacement Membership Cards & Diners Cards
9.1 Replacement Membership Cards & Invitation Diners Cards ("Replacement Card") will be supplied at a cost of £20 per Replacement Card, irrespective of the reason for the replacement (for the avoidance of doubt, loss or theft of your Membership & Diners Card does not reduce this cost).
9.2 You may order a Replacement Card at any time by e-mailing your request to orders@invitationbook.co.uk.
9.3 Replacement Cards will be supplied subject to and in accordance with the procedure laid out in, these terms and conditions and the Customer Rules of Use.
10. Access to the Websites and content
10.1 The information provided by us on the Websites is not in any way an invitation or recommendation to buy any goods or services featured.
10.2 We will endeavour to allow uninterrupted access to the Websites, but access to the Websites may be suspended, restricted or terminated at any time.
10.3 We reserve the right to change, modify, substitute or remove without notice any information on the Websites from time to time. We are continually updating the offers available, so changes may be made at any time. We shall use reasonable commercial endeavours to keep the Websites up to date but information and specifications given are for your information only and are subject to change without notice.
10.4 We assume no responsibility for the contents of any other websites to which the Websites have links.
11. Intellectual Property
11.1 The copyright in the material contained in the Websites, together with the Websites design, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software (including applets) belongs to Community Fundraising Media Ltd, its subsidiaries or the providers of such information. All rights are reserved. None of this material may be reproduced or redistributed without our written permission. You may, however, download or print a single copy for your own non-commercial off-line viewing.
11.2 "Invitation", "Invitation Book", “Invitation Diners Card”, "Invitation Leisure and Dining", "The BIG Fundraiser", "The Home of Savings", "The Invitation Premier Club", "The UKs No 1 Leisure Savings Scheme", and "Fundraising in the Community" are trademarks of Community Fundraising Media Ltd. Other product and company names mentioned on these Websites may be the trademarks or registered trademarks of their respective owners.
12. Exclusions of liability
12.1 We use reasonable endeavours to ensure that the data on the Websites is accurate and to correct any errors or omissions as soon as practicable after being notified of them. We do not monitor, verify or endorse information submitted by third parties for posting on the Websites and you should be aware that such information may be inaccurate, incomplete or out of date. To the extent permitted by applicable law, we disclaim all warranties and representations (whether express or implied) as to the accuracy of any information contained on the Websites. We do not guarantee that the Websites will be fault free and do not accept liability for any errors or omissions.
12.2 Due to the nature of electronic transmission of data over the internet, and the number of users by whom data is posted on to the Websites, any liability we may have for any losses or claims arising from an inability to access the Websites, or from any use of the Websites or reliance on the data transmitted using the Websites, is excluded to the fullest extent permissible by law. In no event shall we be liable for any indirect loss, consequential loss, loss of profit, data, revenue, business opportunity, anticipated savings, goodwill or reputation whether in contract, tort or otherwise arising out of or in connection with this agreement or use of the Websites save where such liability cannot be excluded by law.
12.3 We do not give any warranty that the Websites are free from viruses or anything else which may have a harmful effect on any technology.
13. Exclusion of liability for suppliers' goods and services
13.1 We promote a number of suppliers on the Websites. We can accept no liability for any goods or services provided by third party suppliers and you should satisfy yourself that you wish to purchase those goods or services before contracting with the supplier. The suppliers will be supplying on their own standard terms and conditions and you should check that you agree to those terms and conditions before placing an order.
14. User name and password
14.1 On registering with us, you may be issued with a user name and password which must be used in order to access certain restricted parts of the Websites. The user name and password are personal to you and are not transferable.
14.2 Your user name and password are the methods used by us to identify you and so are very important. You are responsible for all information posted on the Websites by anyone using your user name and password and any payments due for services accessed through the Websites by anyone using your user name and password. Any breach of security of a user name and password should be notified to us immediately.
14.3 You may not adapt or circumvent the systems in place in connection with the Websites, nor access the Websites other than through normal operations.
15. Data protection
15.1 We are committed to protecting your privacy. We will collect and use information supplied by you and other users of the Websites to improve the Websites and personalise your experience when you visit the Websites. We may also use it to tell you about changes in our services or about features we think you may find interesting. We do not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties. By registering with us, you are deemed to have consented to use of personal information for these purposes. However, you can tell us not to deal with your personal information in these ways in the future by simply sending an e-mail message to dataprotection@invitationbook.co.uk
15.2 Under the Data Protection Act 1998 we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.
15.3 You may edit your personal information at any time.
16. Cookies
A cookie is a small text file written to your hard drive that contains information about you. Cookies do not contain any personal information about users. Once you close your browser, the cookie simply terminates. We use cookies so that we can personalise your experience of the Websites. If you set up your browser to reject the cookie, you may still use the Websites. Some of our business partners use cookies on our site (for example, advertisers). We have no access to or control over these cookies.
17. Termination
17.1 We may terminate your access to the Websites and the services within it at any time at our sole discretion. Any orders that you have made will be deemed to be cancelled and you will receive a refund for any price paid by you for The Invitation Book.
17.2 All disclaimers, indemnities and exclusions in these terms and conditions shall survive termination of the agreement between us for any reason.
18. Complaints
If you have a complaint, please e-mail us at: customerservice@invitationbook.co.uk
19. General
19.1 If any provision of these terms and conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions of these terms and conditions shall not be affected.
19.2 We may modify these terms and conditions at any time by publishing the modified terms and conditions on the Websites. Any modifications shall take effect 3 days after posting on the Websites.
20. Governing law
20.1 These terms and conditions shall be governed by and construed in accordance with English law.
20.2 Any disputes shall be subject to the exclusive jurisdiction of the English courts, to which both parties submit.
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